What people ask us most
Does Noliea work without an internet connection?
Yes, for daily actions. The educator app saves attendance, meals, naps and observations right on the phone, then syncs when the network returns — with the time of the action, not the time of the sync. Photos and signatures do need a connection.
Can the same child attend two childcare services?
Yes, and it is designed in from the start. Each centre has its own file for the child, fully isolated from the other. The parent sees both in their account; the centres never see each other's file.
Who can see my child's photos?
Only the authorized team at the centre, and the guardians you have allowed. Every display re-checks your consent at that moment: if you withdraw it, access is cut immediately, even on a link already sent.
How do you handle separated families?
Each adult linked to a child has their own permissions, set by the director: receive communications, see the journal, see photos, sign documents, pick up the child. Two parents of the same child can have completely different rights.
Does Noliea replace our official documents?
Noliea keeps your authorizations and contracts signed electronically, with complete evidence: signer, date, device and the fingerprint of the exact file. We do not promise regulatory compliance on a document until the process has been validated — we would rather be careful here.
Can we get our data back if we leave Noliea?
Yes. Your data is yours: export of files, attendance and documents in open formats. There is no forced retention.
How long does setup take?
Plan half a day for one location: create the organization, import children and staff from a file, create the groups, then invite families. We help with migrating from your current tool.
A question that isn't here?
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